Monday, August 31, 2009
OH NO! MAJOR PROBLEM!
If you bought merchandise at the San Francisco Hip Hop DanceFest last year (Nov 2008) PLEASE READ THIS!!!!
We made a huge error by NOT finalizing the sale on the credit card machine for merchandise sold on the last day of the SF Hip Hop DanceFest last year. We just realized this the other day when we were finalizing the credit card donations from last weekends' fundraiser.
When we printed out the credit card receipt for last weekends' donations, the merchandise sales from the last day of the 2008 SF Hip Hop DanceFest came up on the receipt as well. I checked the 2008 merchandise receipts and they matched exactly!
Somehow we did not finalize the final sale for the last day of merchandise sales last year and the charges were still in the machine! That means that if you purchased any merchandise on the Sunday of the SFHHDF last November by credit card, you were NOT charged for it then, will charged for it now in August! I double checked and these charges were NOT processed in November, you are not being charged twice. We just never did it properly in November.
I am so sorry!
This was such a huge mistake.
If you have any questions about this, please email me at info@sfhiphopdancefest.com
Love and respect-
Micaya
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